Return & Refund Policy
At Luxateria, we want you to love what you buy. If you are not happy, we are here to help.
1. How many days do I have?
You can return any item with in 5-7 days after you receive it. After 7 days, we cannot accept returns.
2.Condition of the item
To get a refund, the item must be Unused and in the same condition as you got it. In its original packing with all tags.
3. How to return?
Message us on WhatsApp at +92 335 2221604 or email us at support.luxateria@gmail.com.
Tell us your Order Number and why you want to return it.
4. When will I get my money back?
Once we receive the item and check it, we will send your money to your bank account or original payment method within 5 to 10 days.
5. Who pays for shipping?
If you just changed your mind, you will pay for the return shipping.
If the item is damaged or wrong, we will pay for the shipping.
1. How many days do I have?
You can return any item with in 5-7 days after you receive it. After 7 days, we cannot accept returns.
2.Condition of the item
To get a refund, the item must be Unused and in the same condition as you got it. In its original packing with all tags.
3. How to return?
Message us on WhatsApp at +92 335 2221604 or email us at support.luxateria@gmail.com.
Tell us your Order Number and why you want to return it.
4. When will I get my money back?
Once we receive the item and check it, we will send your money to your bank account or original payment method within 5 to 10 days.
5. Who pays for shipping?
If you just changed your mind, you will pay for the return shipping.
If the item is damaged or wrong, we will pay for the shipping.
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